Model Rental

The rental period starts when you receive your models.  Models will require an adult to sign for them upon delivery by the USPS.  The rental period ends when the model is placed in the hands of the USPS for return to us.

The minimum period to rent is a week.  After each week, additional weeks will be added until you return the models.  If you rent by the month, additional weeks will be added if you exceed a month.  Whether you rent by the week or month, if you rent for over three weeks in a month, you get the monthly rate (one week free).

Most of them, but we enjoy purchasing models from other talented artists and studios and adding them to our rental catalogue.  We note this in the listings whenever possible, so you know where you can find more of their talented brushwork!

You will continue to be billed until the model is returned or until you have paid the full lease-to-own price.  If you wish to keep the model, we ask that you let us know that you wish to use our lease-to-own option. 

If you cancel your payment method, then after two attempts to reach you we will litigate to the full extent of the law and will report this matter to credit bureaus as an unresolved debt.

Unfortunately, we can’t control what happens out in the world.  Once the models are delivered to you, you are liable for them until they are placed back in the hands of the USPS.  If, for example, your house did burn down, you would need to contact your homeowner’s insurance company to see if they would reimburse you for the price of the models.

Most importantly, DO NOT ATTEMPT TO REPAIR IT.

Should the models be damaged while in your possession, you would be liable for the cost of repairs.  Contact us and let us know it was damaged. You may wish to photograph the damage.

Return the models to us and we will fix it and charge you the repair cost.  

Note that ordinary wear and tear will not be charged to you.

If the models are lost once you have received them and not yet returned them, we will have to charge you the full retail price. Please contact us by phone or mail as soon as possible.

We insure all models during shipping. If the models are lost before they reach you, let us know you never received them and we will contact the USPS. We will also refund your rental costs (plus deposit).

If the models are lost in transit back to us please contact us by phone or email and we will arrange for the USPS to reimburse us.

Yes! All of our rental models are available for purchase. Each model has listed in the description both a direct Buy-It-Now price and a “rent to own” time period.

The direct price makes the model yours right away. Just contact us and we will arrange for you to purchase it. We will package it securely and send it to you right away.

With “rent to own” you can rent the model. Rent to own works by if you rent it for the number of months listed in the model’s description to own it, you own it after that time! We will bill you each month until that time period has been paid for, then we will no longer bill you. At that point, it is yours to keep.

If you know right away if you want to rent to own, please say so in the Order notes at Checkout. Otherwise, you can just rent it and see if you want to keep it forever.

After the time listed in the description passes and you have paid, it is yours!

Note that if you rent to own, your security deposit will not be refunded. That amount is already calculated in the rent to own time period.

When your models arrive, there will be a large red envelope inside the box. Inside the envelope is a return shipping label. Make sure to save the box, all packing materials, and the return shipping label.

1. Carefully pack the models in the box. Do your best to pack them the same way they were sent to you.
2. Use packing tape (not transparent tape) to seal the box.
3. Place the return shipping label found inside the envelope on the box over the original label.
4. Either arrange a pickup from the United States Postal Service by going to usps.com, or take the box to your local post office.

When shipping models to a North Carolina address, by law we must include sales tax.

The security deposit is there in case the models are damaged (beyond normal wear and tear) or not returned. If they are damaged, we will repair them and charge you the price of the repair. North Carolina requires us to charge sales tax on repairs. If the models are not returned, then they are “sold” to you and we have to charge sales tax.

Note that if these costs exceed the amount of the security deposit, you are liable for the difference. If the costs are less than the security deposit, we will refund you the difference along with the sales tax on the differences. When models are returned to us undamaged, we refund the security deposit and the sales tax on the security deposit to the customer.

Once you return the models, if there are no issues, we will process the refund of your deposit within three business days.  Note that the time between our issuing payment to you and your receipt of it depends upon the speed of the financial institutions involved.

Most importantly, DO NOT ATTEMPT TO REPAIR IT.

Don\’t worry, this is not a problem.  Notify us at once, you will not be responsible.